Saint Marbella - Marbella, Málaga

Saint Marbella es una tienda de ropa liderada por una emprendedora que destaca por su enfoque en la moda y la inclusión. Ubicada en el CC. Marina Banus, C. Ramón Areces, Nueva Andalucía, 29660 Marbella, Málaga, España, esta tienda ofrece una experiencia de compra excepcional para sus clientes.

Una de las características más notables de Saint Marbella es su compromiso con la diversidad y la inclusión. La tienda es conocida por ser un espacio seguro y amigable con la comunidad LGBTQ+, y también cuenta con instalaciones accesibles para personas en silla de ruedas. Además, Saint Marbella ofrece entrega el mismo día y acepta una variedad de opciones de pago, incluyendo pagos con dispositivos móviles mediante NFC, tarjetas de crédito y débito.

La ubicación de Saint Marbella en el CC. Marina Banus es ideal para aquellos que buscan una experiencia de compras de alta calidad. El centro comercial cuenta con estacionamiento pagado y garages de estacionamiento, lo que facilita el acceso a la tienda. Además, la zona circundante ofrece una variedad de opciones de entretenimiento y comida, lo que hace de una visita a Saint Marbella una experiencia agradable y completa.

Las opiniones de los clientes de Saint Marbella son en su mayoría positivas, con una calificación promedio de 4.1/5 según Google My Business. Los clientes elogian la calidad de la ropa, el servicio al cliente y la diversidad de opciones disponibles en la tienda.

Opiniones de Saint Marbella

Belén

1/5

No admiten devoluciones. Fui a devolver un vestido que compré dos días antes y no me dejaron devolverlo. Tras hablar con las responsables pude entender sus motivos y la política de devolución. Lo respeto, lo que no tolero es que la dependienta insinuase que yo mentía al decir que ella si me había avisado cuando NO es verdad. En ninguna momento se me avisó a pesar de preguntar si el ticket estaba dentro de la bolsa, lo que se puede interpretar como una posibilidad de hacer una devolución en un futuro. Así no se trata a los clientes.

Victoria

5/5

Cada vez que tengo un evento o necesito un vestido para alguna ocasión especial , es la tienda perfecta !! Las chicas que trabajan allí, me ayudan y me aconsejan siempre de la mejor manera posible , atendiendo a mis gustos y dándome a probar todas las opciones posibles ! Siempre salgo encantada y con un look que a todo el mundo le gusta 🙂 ?⭐️

Lemonface Deco

5/5

Me compré varios vestidos en esta tienda, la calidad es buenísima y las empleadas muy amables me ayudaron a encontrar lo que necesitaba. Sin duda volveré!

Martina Galvez garcia

5/5

Siempre tienen lo que busco, buena calidad y buenos precios!!! Muy buena atención 10/10

Susana Zampetti

5/5

Me encanta esta tienda? me atendió una chica llamada Laura, y casi me llevo toda la tienda! Los vestidos monísimos, pero sobre todo el trato, está chica me atendió tan bien, que seguro vuelvo ?

Anita Santiago Ruiz

1/5

My daughter bought a 2 dresses there. I washed one of them according to instructions and the whole dress fell apart. I went to the shop, she confirmed she knew the dress and said I had to come back with the receipt. She said she would talk to the owner since she knew the dress was from them. I went back a few days after, she had not talked with the owner and told me I had to come back again. I went back again ( in total they made me come back 5 times). I also messaged them several times. I told them my daughter just wanted a new dress, I did not ask for the money back. I also had to explain that this is not a return, it’s a complaint so their return policy doesn’t apply.. surprised I actually have to inform them of this… I went through my daughters bank statement and found the charge of this dress, 75 euro on the 13th of August. I also sent them a picture of the other dress she bought which was 20 euro. So this dress for 55 and the other one for 20 ( the woman in the shop also remembered and confirmed that the other,20 Euro one, was from their shop). I went back in again with the bank extract and now I’m told that I have to talk with the woman who SOLD the dresses to my daughter (?!). So… few days later, now for the 5th time, I’m going back to talk with the women who sold the dresses to my daughter at the time of day when I was told she was going to be there. She was not, but the woman who was there now said that yes I have the bank extract and that’s fine, but now it has passed too much time since the purchase… again I said, this is not a return, it’s a complaint, so the 3 weeks return policy doesn’t apply. She said; I can’t do anything, this is what the owners said. SERIOUSLY Are you above the law? My daughter is 17 years old and these scammers obviously put themselves above the law. Since this behavior is so rotten and also totally against the law, and also the fact that I been back and forth so many times and they told me again and again to come back to them smack in my face that “too much time has passed “… that made me so mad and this is now in the hands of my lawyer. It’s no way I’m letting this go. It was never about the 55 Euro. It was about principles of fair business and the hard earned money of my daughter. Unfortunately I can’t give minus stars because this whole ordeal deserves minus 5 stars!!
Since I can not reply to owners answer, I will just edit here: The dress WAS in the shop at the time and still was the last time I was there. Proof of purchase HAS been shown and also added in review. There was never any “threats” to your staff, I simply said my lawyer would deal with this. I see your reply as poor and excuses without any basis in what actually happened and it also maybe looks like you didn’t really read all of it… based on your answer. This could have been dealt with in a completely different way and everyone would have been happy and end of story. We have several fashion shops in the family and I been both in wholesale and detail so I know the normes. This was simply dealt with in an extremely unprofessional and bad way.

Milou Hug

5/5

Saint is a super nice store and they sell beautiful clothes!

Jasmine Denise

5/5

I hardly write any reviews but this shop is soooo worth it ! Just WOW, honestly; I always find the best outfits for the best price and employees are simply espectacular, Saint never seems to disappoint, thanks for everything !