BSI Wheels Inc / Marquee Luxury Wheels - La Mirada, California

Carlos Jacinto

Chingon

Carlos Martinez

Personas muy amables y profesionales

mono98

Dishonest company and bad quality.

I purchased a set of Black wheels (22”) and the 4 wheels start peeling after few months. Caught up with my job (as a Pilot) and finally tried to contact the vendor and them contacted the manufacture and the manufacturer denied my claim because I sent the claim 1 year and 2 days after I purchased the wheels. Even though was less than a year since the wheels got delivered. At first they start to find excuses such as using chemicals (which all the car soaps have chemicals which make no sense) and then they said was over the warranty period. (2 days!) first, very dishonest that because I did not contact them 2 days before can’t claim warranty. Wheels don’t peel in 2 days. Then they said peeling is not covered under warranty. What? The manufacturer responded: “We will still push it through warranty even if it was a few days after the warranty expiration date, as courtesy to our customers.
However this is not something that is covered by warranty as it’s not a factory defect as we previously explained”
peeling is not a factory defect? Wow…
Finding every single excuse to no to grant the warranty. at the end they offer me $100 towards new wheels. Seriously! (Slap in my face) What a joke of a company. Bottom line I have 4 expensive wheels that looks bit up and can’t do anything about it. STAY AWAY FROM ANY WHEELS FROM MARQUEE WHEELS

[email protected] Wizard

wheels (model 3197)that were acquired thru BSI by my local tire shop (NorCAL Tire in Redding Ca.) developed a serious paint defect on all four wheels. The paint was peeling off the red surfaces. When my dealer advised BSI of the issue they refused to warrant the wheels saying that the wrong cleaning compound was used. This remark was made without BSI knowing what I used to clean my wheels. (which by the way was a McGuire's product.) I was advised that the wheels were also out of the 6th month warranty. They also advised me that if the warranty was 1 minute past 6 months that it was done. I advised them that legally they were correct but morally they were failing to there customers. I own a Heating and Air Conditioning company here in redding and I would never make such a stupid statement to a customer, in fact I have lost $$$ making a job correct and the client happy.
I would never recommend BSI to and of my friends, though I would NorCal tire who stood by their customer and made things right.

Norvin

Keith Young

Marquee Wheels has a huge selection of stylish wheels for your Car, Truck and SUV. They have great prices and excellent customer service. Top notch company !!

Miguel Garcia

oscar vera

Oscar Herrera